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Are there any allergy concerns?
If you have any concerns or your pet has allergies please contact customer service on 844 570 3222, or email InfoUSA@yumove.com.
How quick is your delivery?
We ship all orders on a next working day basis. Providing an item is in stock, we endeavor to ship all orders received by midday on the same day. We ship orders Monday to Friday and do not ship at weekends.
We will ship your order using United States Postal Service (USPS) - First Class.
Can your products be used with prescription only medicines?
All of our products are natural, therefore can be used in conjunction with most prescription-only medicines. Please check with your vet or contact our customer service team on 844 570 3222, or email InfoUSA@yumove.com.
What should I do if my dog won’t eat them?
Sometimes our doggos can take a little time to get used to a new flavor or texture (the chews are softer than some dogs are used to) but it’s worth pushing through to see the benefits they can bring to their mobility – if you’d like to keep trying, I have copied our three top tips to getting dogs to adjust to new things.
- Mixing it with their regular food
- Giving a treat they are used to (perhaps they can try to catch like it's a game?) and then follow up with their new joint supplement YuMOVE
- Try putting it together with a piece of hard kibble if they are used to the texture